Contract/Operational Manager - Facility Management

• Lead with Independence & Efficiency: take full control of entrusted contracts, managing them with precision and ︃​︁︃︉​︁︀︈​︉︉independence to ensure smooth and efficient operations from start to finish.
• Service Delivery Excellence: guarantee the timely, high-quality provision of services as outlined in contracts. You're the go-to person ensuring everything runs seamlessly according to the agreement.
• Drive Business Growth & Client Success: champion the development of client-focused services, fostering long-term relationships built on trust and satisfaction. Ensure client goals are met and exceed expectations while driving business and operational success.
• Proactively Win New Business: pitch and submit proposals for additional work, constantly creating opportunities to expand service offerings and drive revenue growth.
• Innovate & Improve: relentlessly pursue productivity, innovation, and process improvement, keeping services within each contract cutting-edge and efficient.
• Ensure Flawless Execution: oversee the accurate and timely completion of all contract activities, swiftly resolving any issues or deficiencies that arise along the way.
• Master Financial Control: develop, manage, and monitor contract budgets, ensuring financial health and compliance. Collaborate closely with the Finance team to manage receivables and ensure profitability.
• Spot Growth Opportunities: stay ahead of the curve by proposing new ideas and strategies to expand and enhance service offerings, pushing for continuous improvement and growth.
• Stay Cool Under Pressure: handle emergencies or crises with confidence and composure, ensuring fast, effective solutions that keep everything on track.
• Own the Numbers: take full accountability for the financial results of your contracts, from budget prep to final outcomes. Every number counts, and you’re the one making sure it adds up.
• Build & Lead High-Performing Teams: shape the staffing structure of your contracts, working with HR to ensure your team is perfectly equipped to succeed. Plan, manage, evaluate, and reward your team to achieve top performance.
• Authorize Key Decisions: sign off on important documents and decisions, exercising authority in line with company policies to move the business forward.
• Ensure Timely Invoicing: prepare the right documents to guarantee accurate, timely invoicing, keeping cash flow healthy and predictable.
• Optimize Internal Systems: use internal systems to their full potential, ensuring tasks are done with precision, quality, and efficiency.
• Achieve Set Goals: be the driving force behind achieving the objectives set within your contracts. You’re accountable for hitting targets and pushing performance to new heights.
• Collaborate Company-Wide: work closely with every department across the company, ensuring full alignment and support in achieving goals.
• Prioritize Safety & Compliance: ensure full compliance with all safety, health, and environmental regulations. Your contracts will be models of safe, compliant operations, always adhering to both company policies and legal standards.
• Deliver on Company Priorities: stay laser-focused on aligning your work with the company’s strategic priorities, ensuring that your contributions support the broader business goals.
• Tackle What’s Needed: respond to tasks and projects as instructed by supervisors, ensuring flexibility and responsiveness to changing needs.
• Champion Quality Management: uphold the company’s quality management systems (IMS), actively promoting continuous improvement in health, safety, and environmental standards across all your work.

• 5 years of contract management experience—preferably in facility management or a related industry.
• Deep knowledge of facility management services (maintenance, security, cleaning, etc.) and how contracts drive these services.
• Strong communication skills, with the ability to manage multiple stakeholders and balance competing priorities.
• A detail-oriented mindset with a passion for problem-solving.

• Competitive Salary – We reward top talent!
• Growth Opportunities – We support your professional development.
• Dynamic Team – Work with like-minded

OKIN Facility is a CEE leading provider of facility management services, committed to delivering excellence through innovative solutions. We specialize in maintaining and enhancing the built environment, ensuring our clients' facilities operate efficiently and effectively.