System Administrator

• At least 2 years of relevant experience with Linux operating systems.
• Proficiency in scripting languages like Bash and/or Python.
• Knowledge of automated systems management and monitoring tools/technologies.
• Strong understanding of networking concepts and basic Windows network troubleshooting and debugging skills.
• Basic knowledge of communication protocols (e.g., DHCP, SSH, HTTP, RDP, Telnet, SMTP, SFTP).
• Good knowledge of hardware and software upgrades and installation.
• Understanding of fundamental cloud computing concepts.
• Excellent skills in installing and configuring Windows (users and apps).
• Proficient in troubleshooting and debugging Windows applications (e.g., Office, Outlook, Thunderbird).

• Experience with virtualization solutions (KVM, VMware, Proxmox, OpenNebula, Oracle VirtualBox).
• Experience in build, release, and configuration management of production environments.
• Basic knowledge of configuring and managing AWS platforms and capabilities such as EC2, RDS, EBS, S3, ELB, VPC, IAM, and Security Groups.
• Experience in managing and improving CI/CD processes.

• Eager to learn new things
• Enthusiastic with good communication skills
• Strong team collaboration skills
• Strong customer service orientation
• Excellent diagnostic and Problem-Solving Skills

• Provide technical support to end users, diagnosing and resolving issues efficiently.
• Install and configure computer hardware, software, systems, networks, ︃​︁︄︂​︁︅︆​︅︈printers, and scanners.
• Provision, install, configure, and maintain virtual machines.
• Deploy and manage both on-premise and cloud infrastructure, primarily using AWS.
• Manage and maintain automated backup systems for databases, documents, and application servers.
• Assist in implementing and improving internal IT policies and practices.
• Maintain an inventory of computer hardware and software assets.
• Respond promptly to service issues and requests through our ticketing system.

• personal time: up to 6 extra days off annually;
• extra day off on your birthday;
• flexible working hours;
• a friendly personal concierge service to help you with personal errands;
• ongoing professional development support (training, professional certification, access to mentors, online resources);
• awesome team with challenging projects for high-profile clients.

a⬟story is a leading provider of Debt Collection technology and other business software. We have more than 20 years of experience, helping clients from 19 countries worldwide.

We infuse humanity in technology. We keep things simple and intuitive, trying to bring joy to all the people we interact with.