Customer Representative with English - Bucharest

Your qualifications

Concentrix is a great match if you:

Are proficient in English

Have a bachelor's degree (preferably in a technical domain)

Are proactive, self-motivated, and solution-oriented

Are available to work from our office in Bucharest

Experience the power of a game-changing career

Are you looking for what's next? We're a global technology and services ︁︈​︁︁︆​︉︀​︅︇leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognised with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

If you're looking to grow and be inspired, as a Customer Representative (on-site) you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, health care, and more.

Career growth and personal development

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What you will do in this role

As a Customer Representative on our team, you will:

Review customer requests and expectations and respond to them according to their needs and situations (ex. different issues regarding mobile devices, laptops etc.)
Manage multichannel interactions (., voice, email, social media, or chat) to ensure a consistent customer experience
Develop your skills and learn how to use software solutions that improve people's lives
Champion better brand experiences for our customers and clients

What's in it for you

In this role, we offer benefits that help you support your unique lifestyle:

Full-time indefinite contract

Performance bonus

The option to choose from a board range of flexible benefits through MY Benefit Platform

Medical Subscription

Bring-a-friend (referral) bonus opportunities

Full paid training on the company and the project you'll be working on

Career development programs, specialised courses, and language classes

Experience the best version of you!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."



Eligibility to work

In accordance with Romania's law, only applicants who are legally authorised to work in Romania will be considered for this position.

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.