Client Advisor with English - Remote Job

• Advanced English skills.
• Detail oriented.
• Computer knowledge/tech savviness is a plus.
• Work experience in customer support will be considered as an advantage.
• Team player.
• Communication and negotiation skills.
• Available to work afternoon & night shift.

• Responding promptly to customer inquiries;
• Understand the customer's needs and assist with general inquiries, product support and troubleshooting via ︃​︁︄︇​︆︂​︅phone.
• Communicating with customers through various channels;
• Processing orders, forms, applications and requests;
• Keeping record of customer interactions, transactions, comments and complaints.

CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies. We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.

As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).
www.cgsinc.com

http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf