Account Manager for ERP Solutions, BI & CRM

If you have experience in account management and BI, CRM & ERP solutions, then TotalSoft is the right fit for you. Here, your role is to create meaningful connections with our existing clients, update them on our latest solutions and identify their unmet business needs, in order to maintain a world class customer experience.

With a minimum of 5 years of experience, an ideal Account Manager specializing in ERP solutions, BI, and CRM should possess the following skills:

Proven track record in sales and negotiations within the ERP, BI, or CRM industry.
Strong ability to build and maintain long-term customer relationships.
Expertise in negotiating and closing complex commercial deals related to ERP, BI, or CRM implementations.
In-depth technical understanding of ERP, BI, and CRM technologies.
Strategic thinking and ability to develop and execute sales plans aligned with business objectives.
Collaborative team player, working effectively with cross-functional teams.
Excellent communication skills for presenting technical solutions to diverse audiences.
Knowledgeable about industry trends and best practices in ERP, BI, and CRM adoption.

Some of your responsibilities would be:

Manage existing clients portfolio for ERP, BI & CRM solutions;
Build and promote ︃​︁︄︅​︄︄​︂︂strong, long-lasting customer relationships by spending time close to them, understanding their needs and identifying business opportunities;
Achieve revenue growth by overseeing the complete sales-implementation cycle for the allocated accounts;
Coach, advise and work closely with the implementation, product, postimplementation & support teams;
Maintain an excellent level of knowledge within the allocated industries – functional processes and best practices.

We offer a motivating package:

Professional and friendly working environment;
Training and on-going development opportunities;
Exposure to challenging projects in various industries both local and international;
Private medical services;
Bookster subscription;
7Card & Worldclass subscriptions.