HR Business Partner
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Candidatul Ideal
Join our amazing and ultra-diverse HR team ︉if you want to be part of an HR transformation journey with challenging projects in compensations and benefits, retention, communication, leadership development, or HR digitalization. All of this in one of the best and the largest BPOs worldwide, Teleperformance.
What you have to bring?
- First of all, we are looking for drive, energy, enthusiasm, passion for communication and the desire to learn and to build.
- Minimum 3 years of experience in HR, at least in 2 different areas or as an HR generalist;
- Minimum 1 years of experience as an HRBP, ideally in a service-based company or a BPO;
- Previous relevant experience in retention programs, stakeholder management and conflict mediation;
- Minimum C1 level in English, speaking and writing;
- Friend with technology, strong in Excel and able to understand the new tech;
- Availability to work in a Hybrid mode and opened to travel.
- Project management;
- Exceptional communicator;
- Team player.
Descrierea jobului
- You have to sneak in all the HR corners, to be an ︃︁︂︉︄︅︁︄︄︁exceptional team player and make your mark on the multiple HR transformation programs, especially in the following areas: retention, program and process development and implementation, ramp downs and total compensation;
- Employee engagement: run, analyze results and initiate actions related to employee surveys, complaints, stay and exit interviews, onboarding, employee retention, career path;
- Leadership development: talent management, learning and development and mentoring;
- HR tools and automation: enhance the capabilities of HR tools such as Charisma and Workday;
- Act as a first point of contact and HR consultant;
- Relationship with the Region and the TP Group: best practice sharing, shared projects and reporting;
- HR standard: build, promote and maintain internal procedures and work instructions.
Of course, you will benefit from all the autonomy and support needed in order to have an operational, tactical and strategic impact for the internal customers that you will be working with. You will have to customize the HR solutions to each project’s specificity and to be a trusted advisor for the senior management team.
Descrierea companiei
Teleperformance is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.
We have 500,000 interaction experts across nearly 170 countries, speaking 265 languages and dialects to better serve you.
Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,200 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).
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- 19 Nov. 2024
