Backoffice agent with English - Bucuresti (on site)

20 poziții

Candidatul Ideal

We are looking for persevering and energetic people like you, who want to develop both personally and professionally! If you have the same aspirations, join the #CGSDreamTeam!

So, if you have the following, make sure to let us know!

- Customer focus.
- Advanced English speaking and comprehension skills.
- Must be able to communicate to clients in a professional manner via chat.
- Basic typing skills and keyboard control functions to enhance data entry productivity.

Descrierea jobului

- Respond to clients inquiries related to services and processes via Chat & E-mail.
- Resolves clients questions, complaints and ︁︈︂︁︉︂︅︂︂︆requests.
- Attention to detail.
- Emphasis on quality and strive towards zero defects within target productivity goals.

Descrierea companiei

The American company CGS (Computer Generated Solutions) is one of the most important providers of outsourcing solutions present since 2006 on the Romanian market, being listed in the top 15 best companies in this field, in the world.

The company provides services in 22 foreign languages, with 7 support centers in: Bucharest, Brașov, Sibiu, Târgu-Jiu, Miercurea-Ciuc, Galați and Constanța.

The company’s more than 3,500 employees interact daily with clients from Romania, Germany, the United Kingdom, Spain and other European countries, as well as from the United States or Canada. The main services offered are customer care, technical support, help desk, telesales and other outsourced services.

The client portfolio includes companies in the Forbes Top 500, as well as top European companies. We offer intensive training sessions: more than 90% of CGS Romania’s managers started in our company on entry-level positions.

Publicat 4 Nov. 2024 Reactualizat 23 Nov. 2024 Expiră 4 Dec. 2024